Better shipping starts here.
Find the perfect plan to power your business success from warehouse, to store, to their front door, and back.
| Shippit LITE | Shippit PLUS | Shippit PRO | |
|---|---|---|---|
| Shipping | |||
| Included orders | 1,000 | 1,000/m, 2,000/m, 3,000/m | 10,000/m |
| Pre-negotiated drop-in rates powered by HUBBED | |||
| Pre-negotiated shipping rates with trusted carriers | 34% | ||
| Pre-negotiated PRO shipping rates with trusted carriers | 45% | ||
| Carbon neutral delivery | |||
| Multi-carrier shipping | |||
| International carrier support | |||
| Carrier integration | Single | 5 | Unlimited |
| BYO shipping rates |
$0.50/booking, up to 1,000 orders/m $0.40/booking, up to 2,000 orders/m $0.30/booking, up to 3,000 orders/m |
$0.20/booking, up to 10,000 orders/m | |
| Automatic courier allocation | |||
| Standard carrier management | |||
| On-demand delivery | |||
| Bulky freight | |||
| Palletised freight | |||
| B2B services | |||
| Dangerous goods | |||
| Transit Protection | |||
| Order fulfilment | |||
| Bulk label generation | |||
| Pick list and pack slips | |||
| Scan to search and print | |||
| Order management | |||
| Cart integrations | Shopify or Shopline | Up to 2 | Up to 2 |
| CSV upload | |||
| Customer experience | |||
| Centralized tracking | |||
| Email notifications | |||
| SMS notifications | $0.12 per booking | $0.10 per booking | |
| Reporting and insights | |||
| Customer delivery satisfaction survey | |||
| Basic reporting | |||
| Shipping spend and performance tracking | |||
| Customer support | |||
| Help center access | |||
| Status page access | |||
| Delivery and recipient support | |||
| Email and chat support | |||
| Account and store setup | |||
| Included locations | Up to 2 | Up to 20 | |
| Additional locations | $20 per additional location | $20 per additional location | |
| Multiple brands/stores | |||
| Users | 2 | 20 | |
| Expansion pack inclusions | |||
| Live quoting | with EXPERIENCE PLUS | with EXPERIENCE PRO | |
| Returns portal | with EXPERIENCE PLUS | with EXPERIENCE PRO | |
| Branded tracking | with EXPERIENCE PLUS | with EXPERIENCE PRO | |
| Advanced tracking experiences (Emarsys/Apple) | with EXPERIENCE PRO | ||
| Branded returns | with EXPERIENCE PRO | ||
| Custom returns API | with EXPERIENCE PRO | ||
| Additional users | Up to 3 with EXPERIENCE PLUS | Unlimited with EXPERIENCE PRO | |
| Marketplace support | with EXPERIENCE PRO | ||
| Advanced reporting | with PERFORMANCE PLUS | with PERFORMANCE PRO | |
| Advanced package allocation | with PERFORMANCE PRO | ||
| Additional cart integrations | Unlimited with PERFORMANCE PRO | ||
| Advanced eCommerce integrations (OMS/WMS/ERP) | Unlimited with PERFORMANCE PRO | ||
| Shipping rules | Up to 5 with PERFORMANCE PLUS | Unlimited with PERFORMANCE PRO | |
| Advanced carrier management | with PERFORMANCE PRO | ||
| Advanced analytics dashboards | with PERFORMANCE PRO | ||
| NowGo powered by Premonition | with PERFORMANCE PRO | ||
| Expansion packs | |||
| Experience PLUS | |||
| Performance PLUS | |||
| Experience PRO | |||
| Performance PRO | |||
Enhance Your Plan with Custom Packs
Unlock even more value from your selected plan by tailoring it with our custom packs. These add-ons empower you to personalise your experience, ensuring you get precisely what you need to succeed.
Experience Pack: Elevate Customer Engagement
Enhance customer engagement with branded tracking, custom tracking experiences, and more.
Experience PLUS
Available with the PLUS plan or above
This includes:
- 3 users
- Returns portal
- Live quoting
Experience PRO
Available with the PRO plan or above
Everything in EXPERIENCE PLUS, and
- Unlimited users
- Branded returns
- Branded Tracking
- Customised tracking experiences
- Marketplace support
Performance Pack: Unleash Business Potential
Unlock the full potential of your business with our Performance Pack. Take your operations to the next level and optimise your shipping strategy.
Performance PLUS
Available with the PLUS plan or above
This includes:
- 20 shipping rules
- Advanced reporting
- Advanced package allocation
Performance PRO
Available with the PRO plan or above
Everything in PERFORMANCE PLUS, and
- Unlimited shipping rules
- Custom reporting
- Unlimited cart integrations
- Advanced carrier management (rate card)
- Unlimited custom eCommerce integrations (OMS/WMS/ERP)
- NowGo Powered by Premonition
Support Pack: Priority Assistance, Around the Clock
Elevate your experience with our Support Pack, offering a dedicated customer service manager and round-the-clock, 24×7 support.
Support PRO
Available with the PRO plan or above
This includes:
- Dedicated Customer Service Manager
- 24×7 support
Tailor Your Experience with Additional Services
Transit protection
Available with any plan
protect your parcels with Transit protection, covering up to AUD 10,000 in value. Available in Australia, Singapore, Malaysia and New Zealand.
Pre-negotiated drop-in rates powered by HUBBED
Available with any plan
leverage HUBBED’s network of 3,000 locations open 24/7 and extended hours for deliveries and returns.
Pre-negotiated rates with Trusted Carriers
Available with the PLUS plan or above
access discounted shipping rates up to 45% off.
Frequently asked questions
Do you offer no-lock contracts?
Yes! All our subscription plans are billed at the end of the month, not the start. If you wish to cancel, we'll only charge you for the remainder of that month. Not the next.
Can I bring my own carrier accounts?
Sure! You can even set this up yourself from inside the app. Since we don’t own the accounts, these bookings won't be covered by our Recipient Support team.
What is your support like?
We have dedicated support agents ready to help and keep your deliveries on track. Queries are generally answered within the hour during business hours, Mon-Fri.
Can I link multiple accounts together?
Yes. You can easily combine multiple accounts so they can be managed with just one login.
What payment methods are required?
Billing for shipping and software is by credit card only. High volume clients, please get in touch for separate arrangements.