Technology Sell anything on the Iconic with this app Ever wonder what it takes to sell on The Iconic? See the app that slashes 80% administration time fulfilling orders. Read More
Growth Here are 3 ways to make your own luck and dominate the marketplace Aaron Kay isn’t your typical entrepreneur. This former media high-flyer isn’t interested in market disruption, work-life balance or having a Plan B. Because he believes that when you get your... Read More
Shipping Returns – The last battlefront of competing online Returns can be costly, messy, and downright depressing BUT making them easier for your shoppers will actually grow your business. Over 30% of online purchases are returned and over two-thirds... Read More
Growth Why success is the journey, not the destination Defining success isn’t always black and white. Aaron Kay attributes The Swank Store’s achievements to providing a premium product, stellar customer service and value to his customers. By reinventing his... Read More
Shipping Free shipping and free returns: Should you offer both? Free shipping and free returns might sound overwhelming to any business owner. Read how you can offer customers a better shipping experience and increase revenue here. Read More
eCommerce 7 global eCommerce shopping cart trends Did you know that animations and improved delivery are becoming prerequisites for online businesses? Read about global eCommerce shopping cart trends. Read More
Growth 5 tactics to drive up your average order value Any eCommerce retailer understands that getting shoppers to your website is only half the battle. Here's how to drive up your average order value. Read More
Growth The power of using customer reviews to drive sales If you’re not including customer-generated content (CGC), like customer reviews in your product pages, you're missing out on sales. Read More
Shipping 5 costly shipping mistakes you need to avoid When you’re focused on selling, it can be difficult to concentrate on something as frivolous as shipping. Here are 5 shipping mistakes to avoid. Read More
Customer Experience How chatbots will revolutionise eCommerce and why you need one How do you communicate with your target audience online? Blogs, social media, groups, forums and predominantly email – right? Heard of chatbots? Read More
Growth Conquer your business challenges with this one secret weapon The Swank Store’s Aaron Kay believes that business may be filled with uncertainties, but it’s never personal. There’s no stigma attached to failure – just learning and the more you... Read More
Shipping Turn customer returns from a profit killer to a conversion winner Whatever your niche, industry, vertical or product, as a business owner, your ultimate goal should be to make sure your customer returns. Read More