Shippit Blog | eCommerce - Shipping - Growth

Turn customer returns from a profit killer to a conversion winner

Whatever your niche, industry, vertical or product, as a business owner, your ultimate goal should be to make sure your customer returns.

Retention basics: Securing the elusive second purchase

Our work as business owners isn't over when we get that first sale. The hard work begins when you want to retain your loyal customers. Read the retention basics on securing the elusive second purchase.

4 eCommerce tools to boost your business

From helping you acquire customers to segmenting your demographic, here are 4 eCommerce tools to help you gain insights and automate your online business.

Customer Experience

How to deal with customer complaints

Customer complaints are a nightmare, but they're also a chance to improve your business and gain loyal customers with next-level service. Read more here.

Easy shipping strategies that compete with Amazon

Shipping isn't glamorous. But it's critical for every eCommerce store to stand up against the big guys.

Why you’ve probably been measuring success all wrong

1000% growth in a year isn’t bad, but for Charlie de Haas the measure of success doesn’t necessarily come in numbers. Clean Treats thrives through it’s mission to #sharelove –...

Customer Experience

How to unlock the power of personalisation

Personalisation in e-commerce is moving onwards and upwards fast and your customers expect a personalised experience at every, single touch point.

How to tap into the customer psyche to solve a global problem

Benjamin Young is a rare breed of visionary; he set out to do something great but understood that in order to be successful, he needed to tap into his customer’s...

5 ways to kill it at discounting, without killing your brand

Retail in the 21st Century is not just about your product, your price, or even your service, no – it’s all about your brand. Discounting can be a great way...

How to make free shipping your profit powerhouse

Free shipping is a big deal to your customers. But what's in it for you? Read on to learn how to make free shipping into a profit powerhouse.

Treat ‘em clean: A success story of taking the leap and making It happen

Founder and Director of The Clean Treats Factory, Charlie De Hass talks about her hustle, inspiration and success story. Read her story here.

Chatbots and the new conversational commerce era

The rise of chatbots has been met with mixed feelings. Regardless, chatbots are reshaping conversational commerce and changing the game for online retailers.